如何在 Debian 11 上安装 Chatwoot 消息平台

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先决条件
在 Debian 11 上安装 Chatwoot
访问 Chatwoot 网络界面
结论

Chatwoot 是一个免费、开源的实时消息传递平台。它为您的网站提供简单的实时聊天，并将其与其他应用程序集成。它可以帮助您的企业通过社交媒体渠道为其客户提供良好的客户支持。它可以很容易地与社交媒体应用程序集成，包括 Facebook、WhatsApp 和 Twitter。它是其他商业软件（如 Intercom、Zendesk 等）的非常好的替代解决方案。

在本教程中，我将向您展示如何在 Debian 11 上安装 Chatwoot。

先决条件

运行 Debian 11 的服务器。
用您的服务器 IP 指向的有效域名。
在服务器上配置了根密码。

在 Debian 11 上安装 Chatwoot

在开始之前，您需要从 Git 存储库下载 Chatwoot 安装脚本。

首先，使用以下命令安装 git 命令：

apt-get install git -y

接下来，使用以下命令下载 Chatwoot：

git clone https://github.com/chatwoot/chatwoot.git

接下来，将目录更改为下载的目录并使用以下命令安装 Chatwoot：

cd chatwoot/deployment/
bash setup_20.04.sh -O setup.sh

您将被要求定义您的域并使用 SSL 对其进行配置，如下所示：

Would you like to configure a domain and SSL for Chatwoot?(yes or no): yes
Enter your sub-domain to be used for Chatwoot (chatwoot.domain.com for example) : chatwoot.linuxbuz.com

This script will try to generate SSL certificates via LetsEncrypt and serve chatwoot at
https://chatwoot.linuxbuz.com. Proceed further once you have pointed your DNS to the IP of the instance.

Do you wish to proceed? (yes or no): yes
Would you like to install postgres and redis?(Answer no if you plan to use external services): yes


Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator nginx, Installer nginx
Enter email address (used for urgent renewal and security notices)
 (Enter 'c' to cancel): 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Please read the Terms of Service at
https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf. You must
agree in order to register with the ACME server. Do you agree?
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
(Y)es/(N)o: Y

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Would you be willing, once your first certificate is successfully issued, to
share your email address with the Electronic Frontier Foundation, a founding
partner of the Let's Encrypt project and the non-profit organization that
develops Certbot? We'd like to send you email about our work encrypting the web,
EFF news, campaigns, and ways to support digital freedom.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
(Y)es/(N)o: Y
Account registered.
Requesting a certificate for chatwoot.linuxbuz.com
Performing the following challenges:
http-01 challenge for chatwoot.linuxbuz.com
Waiting for verification...
Cleaning up challenges
Subscribe to the EFF mailing list (email: ).

IMPORTANT NOTES:
 - Congratulations! Your certificate and chain have been saved at:
   /etc/letsencrypt/live/chatwoot.linuxbuz.com/fullchain.pem
   Your key file has been saved at:
   /etc/letsencrypt/live/chatwoot.linuxbuz.com/privkey.pem
   Your certificate will expire on 2022-06-04. To obtain a new or
   tweaked version of this certificate in the future, simply run
   certbot again. To non-interactively renew *all* of your
   certificates, run "certbot renew"
 - If you like Certbot, please consider supporting our work by:

   Donating to ISRG / Let's Encrypt:   https://letsencrypt.org/donate
   Donating to EFF:                    https://eff.org/donate-le

Job for nginx.service failed because the control process exited with error code.
See "systemctl status nginx.service" and "journalctl -xe" for details.


***************************************************************************
Woot! Woot!! Chatwoot server installation is complete
The server will be accessible at https://chatwoot.linuxbuz.com
***************************************************************************

安装 Chatwoot 后，您可以使用以下命令检查 Chatwoot 的状态：

systemctl status chatwoot.target

您将获得以下输出：

? chatwoot.target
     Loaded: loaded (/etc/systemd/system/chatwoot.target; enabled; vendor preset: enabled)
     Active: active since Sun 2022-03-06 06:07:21 UTC; 1min 36s ago

Mar 06 06:07:21 debian11 systemd[1]: Reached target chatwoot.target.

Chatwoot 默认监听 3000 端口，可以使用以下命令查看：

ss -antpl | grep 3000

您将获得以下输出：

LISTEN 0      1024         0.0.0.0:3000      0.0.0.0:*    users:(("ruby",pid=38128,fd=8))

Chatwoot 在安装期间使用 Lets Encrypt SSL 安装和配置 Nginx。您可以使用以下命令检查 Nginx 的状态：

systemctl status nginx

您将获得以下输出：

? nginx.service - A high performance web server and a reverse proxy server
     Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled)
     Active: active (running) since Sun 2022-03-06 06:09:48 UTC; 10s ago
       Docs: man:nginx(8)
    Process: 38376 ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=0/SUCCESS)
    Process: 38377 ExecStart=/usr/sbin/nginx -g daemon on; master_process on; (code=exited, status=0/SUCCESS)
   Main PID: 38378 (nginx)
      Tasks: 3 (limit: 4679)
     Memory: 3.5M
        CPU: 61ms
     CGroup: /system.slice/nginx.service
             ??38378 nginx: master process /usr/sbin/nginx -g daemon on; master_process on;
             ??38379 nginx: worker process
             ??38380 nginx: worker process

Mar 06 06:09:48 debian11 systemd[1]: Starting A high performance web server and a reverse proxy server...
Mar 06 06:09:48 debian11 systemd[1]: Started A high performance web server and a reverse proxy server.

访问 Chatwoot Web 界面

现在，打开您的 Web 浏览器并使用 URL http://chattwoot.linuxbuz.com 访问 Chatwoot Web 界面。您将被重定向到以下页面：

提供您的姓名、电子邮件、公司名称、密码，然后单击“完成设置”按钮。您应该会看到 Chatwoot 登录页面：

提供您的电子邮件、密码并单击“登录”按钮。您应该在以下页面上看到 Chatwoot 仪表板：

单击收件箱。您应该会看到以下页面：

从这里，您可以选择要与 Chatwoot 集成的渠道。

结论

恭喜！您已在 Debian 11 上成功安装 Chatwoot。您现在可以在您的组织中托管 Chatwoot 并使用它来提供客户支持。如果您有任何问题，请随时问我。